User guide

1. Lesson

1-1. Checklist before starting the lesson

(1) PC or Tablet PC or Smartphone for online study.

(2) Microphone and headphone

(3) Internet connection

(4) Google account for Google Meet link

1-2. Lesson Classification Information

English

  • S Lesson
    (Short Lesson)
    20 min
    10 Ticket
  • P Lesson
    (Power Lesson)
    45 min
    20 Ticket
  • SP Lesson
    (Special Request Lesson)
    45 min
    25 Ticket

Japanese Lnaguage

  • P Lesson
    (Power Lesson)
    45 min
    12 Ticket

What is a “S Lesson / P Lesson”?

It is a general class that is conducted with textbooks prepared by instructor at the request of student.

What is a “SP Lesson”?

This lesson is a lesson conducted at the student's special request.
Instructors can prepare classes using textbooks requested by student or decide on textbooks by agreement.

For example,
- Curriculum-based lesson for international students (i.e. Science, Math)
- Intensive English lesson (Advanced writing and reading)
- Test-prep lesson for TOEIC or TOEFL
- In-depth lesson in various fields such as writing and proofreading college essay, personal statement, and resume

2. Profile

https://uni-language.com/userpage/profile/
Please register your profile on the profile page.
When the instructor offers lessons, your profile will also be referenced.

3. Lesson request

https://uni-language.com/userpage/lesson-form/
You can request lessons from the Lesson request page.
Select Step 1 ~ Step 3 and simply request the lesson you want.
If you want anything else, you can enter detail what you want or attach the image you want to learn.

4. Check offer from instructors

https://uni-language.com/userpage/lesson-orders/
You can check the instructors who responded to the request on the Requested Lesson page.
Check out the instructors' profiles and sample videos to choose the instructor that suits you.

5. Lesson start

https://uni-language.com/userpage/lessons/
Once the instructor has registered the Google meet link, it will be displayed on the lesson page.
When it's time for the lesson, you can participate in the lesson by pressing the lesson join button.

In the case of the instructor's noshow, please send the contents using the noshow report.
If the class is completed normally, click the class completion button and write a review of the instructor.

6. Compensation

In the event of a instructor cancel or noshow, compensation will be provided for the student's lesson. Compensation will be paid in accordance with the guidelines below.
Cancellation 12 hours prior to start of lesson
No compensation
Cancellation between 12 hours to 1 hour prior to start of lesson
S Lesson $2 + Recover used tickets
P Lesson $3 + Recover used tickets
SP Lesson $5 + Recover used tickets
1 hour before lesson starts ~ lesson time / noshow
S Lesson $4 + Recover used tickets
P Lesson $6 + Recover used tickets
SP Lesson $10 + Recover used tickets
In the case of the instructor's no-show, please send the contents using the no-show report.

7. Lesson cancel penalty

In the event of a Student cancellation or noshow, Cancel penalty will be provided for the lesson. Cancel penalty will be paid in accordance with the guidelines below.
Cancellation 12 hours prior to start of lesson
No Penalty
Cancellation between 12 hours to 1 hour prior to start of lesson
50% of lesson fee
1 hour before lesson starts ~ lesson time / noshow
100% of lesson fee